by Carolyn B. Thompson
Preface (download as a pdf file)
Chapter 1. Why Am I Interviewing?
Chapter 2. How Can I Connect with the Person I'm Interviewing?
Chapter 3. What Questions Should I Ask-and How?
Chapter 4. How Should I Plan for the Interview?
Chapter 5. How Should I Prepare for the Interview
Chapter 6. How Should I Begin and End the Interview?
Chapter 7. What Are They Saying ... and Conveying?
Chapter 8. What if They Don't Act Like I Expect?
Chapter 9. How Do I Use Technology Successfully?
Chapter 10. How Do I Use the Information I've Gathered?
ISBN for this title: 0-07-139131-2
About the Author
Carolyn B. Thompson is President of TRAINING SYSTEMS, INC., a customized performance improvement and HR consulting company in Frankfort, Illinois dedicated to helping small and medium-sized organizations enhance their ability to recruit, inspire, and retain quality employees and improve performance through training (www.trainingsys.com).
She’s written articles on employee recruitment, inspiration and retention, interactive training design, and dynamic facilitation skills and contributed a chapter on customers with disabilities to the book, Americans with Disabilities Act: Access and Accommodations. She’s the editor of the monthly publication Recruit, Inspire and Retain and the author of Creating Highly Interactive Training Quickly and Effectively (TSI Publications, 2000).
She is a member of the Society for Human Resource Management, the American Society of Association Executives, the International Society for Performance Improvement, the Christian Management Association, and the International Association of Facilitators.
Visit her Web site at www.trainingsys.com
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